Free Ground Shipping on Domestic Orders Over $75.00!
At this time I only accept orders within the United States. I
will eventually take orders from certain countries, but until
then your understanding in this matter is appreciated.
Orders are usually shipped the same day received unless received
after business hours, in which case shipment takes place the
next business day. No order will be shipped out until your
credit card payment has processed. In some cases this can
take up to three business days. Once the order is shipped,
you will receive an e-mail with a link to
track your package. For further information select this link:
Shipping
Policies
Quality: All my work is made with the utmost attention to
detail using high quality materials that are accurately
represented in detail in item descriptions. Rest assured that
your jewelry will meet or exceed your standard of quality or
your money back!
Why don't you offer a catalog? Simply put - costs!
Many pieces are on of a kind and it would be impossible to keep
a current catalog. I provide you with up-to-the-minute accurate
information on all of my work through my web store. Why should I
invade your mailbox with catalogs and flyers when all you want
are the latest, greatest products at great prices with fabulous
customer service. If you do not feel comfortable ordering over
the web, you can always just give us a call (toll-free at
1-866-277-3755)
Returns and Defects: We strive to do our best;
however, if there is an error on your order, please accept my
apologies, contact me upon receipt, and I will gladly fix it. I
want nothing less than the satisfaction of every customer and
that is why I stand behind my jewelry with a 30 day MONEY BACK
GUARANTEE! Please notify me by email at
Gloria@TheJadeDragonfly.com
or call
Toll
free 1-866-277-3755
to let me know it is coming, within 30 days after receipt of
merchandise for a full refund or exchange. Customer is
responsible for all shipping charges unless there is an error on
our part necessitating the return.
Privacy Policy: Once you add an item to your shopping
cart you are directed to Paypal (a secure SSL Server) where your
information necessary to complete the transaction is collected.
Any and all personal information available to The Jade Dragonfly
will never be shared under any circumstances! All
items on this website are to be considered the property of the
webmaster and may not be used without prior authorization.
Ordering Problems: If you have any problems during shopping, please e-mail
or call
Toll Free 1-866-277-3755 and I will respond
promptly!
Taxes
All orders
in NC will have Sales Tax of 6.75% added to the total order.
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CONTACT INFORMATION
Toll Free 1-866-277-3755
E-MAIL:
Gloria@TheJadeDragonfly.com
OR
MAIL ONLY! TO:
THE JADE DRAGONFLY
8711 SIX FORKS RD.
SUITE 104 - 120
RALEIGH, NC 27615-6312
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